Jincove
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Support

Support from the person who built the toolchain

No support tiers, no offshore queue, no chatbot maze. Jincove is an independent studio: when an agency partner emails [email protected], the founder answers. We help you read the evidence reports, plan monitoring schedules, and fit the evidence into your client workflow.

Jincove console fetching raw AI answers for a GEO audit across six surfaces
Direct founder support for Jincove agency partners

A direct line, not a ticket tier

We will not pretend to run a 24/7 call center. What you get instead: email Gan Liu, the founder who built the toolchain, at [email protected]. Free audit requests get a reply within 2 business days. Questions about report formats, monitoring schedules and delivery come from the person who wrote the code.

FAQ

Frequently asked questions

How the free sample audit works, what monitoring covers, and where the evidence comes from.

Jincove is an AI-visibility (GEO) platform built for agencies. We audit and monitor what AI answer engines - ChatGPT, Perplexity, Gemini, Google AI Overviews, AI Mode and Copilot - say about your clients, and hand back evidence reports where every row opens to a stored raw answer. We only serve agencies: SEO, PR and brand teams adding a GEO service line.

A human-run audit of ChatGPT, Perplexity and Gemini. Send one URL and one email - no card, no account, no sales call - and we reply within two business days with a mini report: what each engine answered, who it cited, and whether it named the brand. Paid work covers all six engines.

More than once. AI answers drift across time and sampling, so a single snapshot is noisy by nature. Our monitoring re-runs buyer questions on a cadence from weekly down to every 15 minutes, diffs each run against the brand's own history, and reports a change only when it clears the sampling noise band.

No - and we'd be wary of anyone who does. Nobody controls what the engines say. We audit where a brand stands, your agency fixes the gaps it controls (or scopes the fixes with us), then we re-run the same questions to verify whether the answers moved.

The data toolchain runs today and the web console is in early access. There is no instant online scanner - audits start with a human-run free sample. Send a URL through the contact page and ask about early access.
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Jincove console fetching raw AI answers for GEO prompts across six surfaces

Six engines, one normalized record

ChatGPT, Perplexity, Gemini, Google AI Overviews, Google AI Mode, and Copilot — every sampled answer stored verbatim, with every cited source, in one record format.

  • ChatGPT
  • Perplexity
  • Gemini
  • Google AI Overviews
  • Google AI Mode
  • Copilot
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Detail log of sampled AI answers with per-engine mention and citation columns

Mentioned or cited, per answer

Two booleans per sampled answer: did the engine name the brand, and did it cite the domain? Every derived metric traces back to those rows.

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Jincove records being analyzed in the console

Scheduled re-runs, weekly to 15-minute

Monitor brand mentions in ChatGPT and five more engines on a schedule. Diffs run against your own timeline, and we only flag changes that exceed sampling noise.

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Share-of-voice tab in a Jincove evidence report spreadsheet, with a detail log tab behind every number

Evidence, not a score

No black-box composite score you have to trust. Any synthetic metric in a report opens back to the stored raw answer — screenshots and all — and citation URLs are stripped of UTM tracking.

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A coding agent asked to run a full GEO audit across all six engines from the terminal

Screenshot evidence

Every sampled answer is captured as served — screenshot plus verbatim text — so your client sees exactly what the buyer saw.

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